Billing error letter template. You can use this template to complain a billing error.
[DATE, ex. Wednesday, June 11, 2011]
[NAME, COMPANY AND ADDRESS, ex.
Dear [NAME, Recipient’s],
Since we value your business greatly, I have been inspecting our invoices to ensure that we have made no errors.
You can understand, then, my embarrassment when I uncovered an error on our invoice #[ INVOICE NUMBER]. [STATE ERROR HERE, ex. Although we shipped to you five [Device Name], per your order, we incorrectly billed you for five machinery ____.] Please check your records and notify me if I am mistaken.
I will nullify that invoice ( #[INVOICE NUMBER, ex. #A423F] ) and issue you a new one as follows:
[LIST NEW INVOICE DETAILS, ex.
5 [Device Name] @ $4,000 , $20,000
Tax @ 5%, $1,000
Let me assure you that I will personally inspect our invoices to you in the future to ensure that there will be no further errors. Feel free to contact me at XXX-XXXX if there are any issues you wish me to address.
[YOUR NAME, ex. Jill Jones]